Secure Video Meeting
Vidicue offers a complete online video meeting platform which will manage all our customers meetings in a highly secure and trusted way, addressing organisational concerns such as data privacy (GDPR) and identity fraud. The end-to-end encrypted platform provides seamless connectivity and authenticates every participant prior to being admitted into their virtual meeting, making it an assured choice for organisations.
In an age where data breaches result in hefty fines and a loss of trust; Vidicue mitigates these risks through advanced end-to-end encryption.
Vidicue supports a variety of digital authentication methods – including BankID – to verify the authenticity of the person you have a meeting with.
Swedish private cloud
Our services are set up in our own Swedish cloud, which means that no information is shared with third countries.
Compodium is accredited for ISO14001 and ISO 9001 by SWEDAC.
Vidicue offers a complete online video meeting platform that will verify and manage all your meetings securely, addressing organisational concerns such as data privacy (GDPR).
Dual Layer of Trust
Uniquely created secure digital waiting rooms, reassuring that all participants of the call are fully authenticated, addressing the rising concerns of identity fraud.
What is Vidicue?
Vidicue is a secure, authenticated and end-to-end encrypted video communications platform. The authentication process solves the issue of communicating over video with external parties where privacy is paramount, especially when people have not previously met one another. It is already well adopted and used in multiple verticals, such as in healthcare by practitioners and patients in hospitals and community clinics.
How does Vidicue work?
The meeting guests can connect to the meeting from a tablet, mobile or computer to ensure flexibility and accessibility. Vidicue manages the flow of calls by providing an online portal with a digital waiting room function where agents choose to pick up their authenticated guests for the meeting, which eliminates the risk of unauthorized access to confidential calls. This is how it works:
1. All participants confirm their identity through Bank ID or other secure authentication.
2. The person invited is waiting in a digital waiting room and will not be admitted until the meeting invitee starts the meeting.
3. An encrypted and completely confidential conversation can be carried out without the risk of intrusion or the risk that sensitive personal data will be processed incorrectly.
Why Secure Video Meeting?
User cases by vertical
In the banking sector, where the exchange of account information and personal data is part of everyday life, it is of the utmost importance that the customer feels safe. With our services, you have the opportunity to combine high security in your digital communication and at the same time create a better customer experience for your customers when, for example, applying for loans, larger transaction opportunities and in more complicated customer service matters where trust is crucial for the business.
Digital meetings facilitate the social services' contacts with residents, users and partners. There are high demands that communication takes place in a secure manner. All sensitive personal data needs to be protected from unauthorized use, which they do with our services' strong authentication, secure Swedish server operation and encryption.
Compodium recognizes a growing need of secure communications in the educational sector more so from a safeguarding perspective. Today, our services are used primarily in student health and in conversations with counselors to ensure that the student feels secure in their confidential conversations. We also see an increased need in, for example, study guidance where sensitive information such as grades and social security numbers can be exchanged.
Through digital secure calls, patients can be guided to the right care and get the help they need in digital care meetings. Our services meet all requirements for both public and private actors who require a secure Swedish cloud service and well-functioning authentication for their digital video meetings.
In addition to the fact that our secure communication platform can be used during investigations and in conversations with clients, it enables the lawyer to obtain necessary and critical facts, evidence, support, allegations and defense to facilitate both the investigation and court proceedings.
Insurance Companies adopt secure communications from Compodium in many different ways such as: consultations, loss adjuster reviews and approvals, sharing sensitive information between insurance underwriters, loss adjusters, brokers and clients.
Due to the pandemic, physical meetings with customers are limited. We have been searching for secure alternatives to be able to maintain customer relationships while keeping a high level of security when communicating sensitive information. We see Vidicue as a valuable complement to our business.
By using Compodium's secure meeting solution, we ensure that we comply with existing laws and guidelines for handling confidential and private information. Not only that, the solution also saves us time and money!
Some of our customers